Privacy Policy

1. Introduction

Welcome to BrandClix. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. By using our site, you agree to the practices described herein.

2. Information We Collect

We collect personal information you provide directly, such as your name, email address, phone number, billing and shipping addresses, and order details. We also automatically collect non-personal data like your IP address, browser type, device information, and usage patterns via cookies and similar technologies.

3. How We Use Your Information

• To process and fulfill your orders
• To communicate with you regarding your account or transactions
• To provide customer support and respond to inquiries
• To comply with legal obligations and prevent fraud
• To improve our website, products, and user experience
• To send promotional messages (only with your prior consent)

4. Payment Processing & Card Data

We do not collect, store, or process your credit or debit card information. All payment transactions are securely handled by Razorpay Payments Private Limited, a PCI-DSS Level 1 certified payment gateway. Your card details are encrypted and transmitted directly to Razorpay’s secure servers. We only receive confirmation of payment success or failure.

Razorpay’s privacy practices are governed by their own policy, available at https://razorpay.com/privacy/.

5. Third-Party Sharing

We may share your information only with trusted third parties necessary to operate our business, including:

• Razorpay – for payment processing
• Shipping and logistics partners – to deliver your orders
• Cloud and hosting providers – to maintain our website
• Email service providers – to send transactional messages

We do not sell, rent, or trade your personal data. All third parties are contractually obligated to protect your information and use it only for the specified purposes.

6. Data Security

We implement industry-standard security measures, including SSL encryption, secure authentication, and regular security audits. While we strive to protect your data, no electronic transmission or digital storage is 100% secure. We cannot guarantee absolute security but will notify you in the event of a significant data breach as required by law.

7. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data
• Restrict or object to processing
• Withdraw consent (for marketing communications)
• Request data portability

To exercise these rights, please contact us at support@brandclix.in. We will respond within 30 days.

8. Cookies & Tracking Technologies

We use cookies to enhance site functionality, analyze traffic, and personalize your experience. You can manage or disable cookies through your browser settings, though this may affect website functionality.

9. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations (e.g., tax and accounting requirements), resolve disputes, and enforce our agreements.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware of such collection, we will promptly delete the data.

11. Policy Updates

We may update this Privacy Policy from time to time. The updated version will be posted here with a revised “Effective Date.” We encourage you to review this page periodically.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact:

BrandClix
Email: support@brandclix.in